Thank you for your interest in our website. The protection of your privacy is very important to us. The following explains in detail how we handle your data.
Saving of access data in server logfiles
You can visit our website without providing any personal information. We only save access data in what is known as server logfiles, such as the name of the requested file, the date and time of the request, the transmitted data volume and the requesting provider. These data are only analysed to ensure the smooth operation of the website and to improve our offer, and do not allow any conclusions about your identity.
Collection and use of data to process contracts and to open a customer account
We collect personal data that you provide to us voluntarily when you establish contact with us (e.g. by completing a contact form or sending an e-mail). The relevant forms make it clear what data are collected. We use the data provided by you for the processing and performance of contracts. We use the data exclusively for the purpose of providing you with the requested service. The personal data provided to us are not sold, rented, exchanged or made available in any form whatsoever to third parties outside the Mövenpick Group and are not used for any purposes other than those listed in this statement.
Upon the completed processing of the contract or the deletion of your customer account, your data are blocked for further use and are deleted upon expiry of the safekeeping periods prescribed by tax and commercial law, unless you have explicitly consented to the continued use of your data or we have reserved the right to further use your data in a manner permitted by law as set out below. Your customer account can be deleted at any time, either by sending a message as described below or via the relevant function in the customer account itself.
To make visits to our website more attractive and allow the use of specific functions, we use what is termed cookies on various pages. Cookies are small text files that are saved on your end device. Some of the cookies used by us are erased again at the end of a browser session, i.e. when you close your browser (session cookies). Other cookies remain stored on your end device to allow us to identify your browser when you visit us again. You can change the settings on your browser to notify you when a cookie is set, which will allow you to approve or reject cookies on an ad hoc basis or to generally block all cookies. Failure to accept cookies can mean that the functionality of our website is restricted.
Use of Google Analytics for web analysis
This website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.de). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to and stored by Google on servers in the United States. However, if the IP anonymiser has been activated on this website, your IP address is first abbreviated by Google in the European Union member states or other contracting states to the Agreement on the European Economic Area. The full IP address is only by way of exception transmitted to a Google server in the US and abbreviated there. IP anonymisation has been activated for this website. On behalf of the operator of this website, Google uses this information to analyse your use of the website, to prepare reports on website activities and to provide other services related to the use of the website and the internet to the website operator. The IP address submitted to Google Analytics by your browser is not combined with any other Google data. You may refuse the filing of cookies by selecting the appropriate settings in your browser software. Please note, however, that you may not be able to use the full functionality of this website in this case.
You can also prevent the capture of the data referring to your usage (incl. your IP address) that are generated by the cookie and the processing of the data by Google by downloading and installing the browser plug-in offered under the following link. tools.google.com/dlpage/gaoptout
Instead of the browser plugin, you can click on this link to block the future collection of data from this website by Google Analytics. This will set an opt-out cookie on your end device. If you delete your cookies, you will have to click on this link again.
Right to receive information and contact details
You have the right to receive information on your personal data stored by us free of charge and can request the amendment, blocking or deletion of your data. If you have any questions on the collection, processing or use of personal data, information, amendments, blocking or deletion of data and the revocation of any consent for the specific use of the data granted previously, please contact us using the contact information provided in our publishing details.
This is the official website of Mövenpick Holding AG (‘Mövenpick’).
Mövenpick operates this website for your personal entertainment and information and as a medium of communication. Mövenpick also gives you the opportunity to request information from us. By using Mövenpick's website, you accept our conditions of use and contractual conditions (‘conditions of use and contractual conditions’) and acknowledge the applicable laws and guidelines. Before surfing our website, you should therefore read the following conditions of use and contractual conditions. The text and picture files provided are protected by copyright and/or trademark law and/or as design or otherwise under the law of possession. Mövenpick reserves the right to amend these conditions of use and contractual conditions without prior notice by updating this text. Such amendments shall be binding from the date on which the text is changed.
Conditions of use and contractual conditions
Copyright Mövenpick Holding AG. All rights reserved. All texts, pictures, graphs, videos and animation files are protected by copyright and other intellectual property rights. They may not be copied, changed or used on other websites without the consent of Mövenpick Switzerland Ltd. Some of the contents on the internet pages of Mövenpick Holding AG are subject to third-party copyrights.
None of the companies of the Mövenpick Group accepts any liability or gives any warranty that the use of the materials published on this website does not violate the rights of independent third parties who do not belong to the Mövenpick Group. The contents of this website may only be downloaded and used for non-commercial and personal purposes and for information if a copyright sign is attached and the documents are not changed, and if all notices with regard to copyright, trademarks and other property rights pertaining to these materials are observed. Any use outside the limits of this authorisation is forbidden. The photos, pictures, designs, logos, titles and brands (registered and unregistered) and all other contents published on this website are either the property of Mövenpick Holding or a company belonging to the Mövenpick Group or are used with the consent of third parties. These contents may not be distributed, changed, published, transferred, processed further, sent onward, fed into other systems or used for public or commercial purposes by the user without the written consent of Mövenpick or the third party who owns the relevant rights. Infringement shall be prosecuted under civil and/or criminal law.
Although Mövenpick endeavours to ensure that the contents of the website are correct, neither Mövenpick nor any company belonging to Mövenpick Group can provide any warranties for the current relevance, accuracy and completeness of the information that is provided. In the same way, no responsibility can be accepted for the fact that information may not meet the user's purpose.
Mövenpick does not accept any liability or responsibility for erroneous or incomplete website contents. Documents and graphs in particular could contain technical or typographic errors. Users use, browse and download documents and files from this website at their own risk, and users are responsible for their own data backups. Mövenpick also does not accept any responsibility for and is not liable for any viruses or other damage suffered by the computer systems of the users or any other property that is caused by accessing, using or browsing this website or by downloading materials, data, texts, pictures, videos or audio materials from this website.
Mövenpick, the companies belonging to the Mövenpick Group and all other parties involved in the design, production and operation of this website fully exclude all liability for direct, incidental, indirect or consequential damage or claims for damages that arise from accessing or using this website. If there should be a contract between the user and Mövenpick, liability for slightly negligent breaches of obligations in particular is excluded, provided that no significant obligations under the contract or warranted properties or claims under product liability law are violated. The same applies to vicarious agents.
Cross-references (‘links’): links to other providers are provided purely in the nature of a service. Mövenpick has not investigated any of the websites linked to this website and is not responsible for their contents or privacy policies. If you click on a link to another website, you will leave Mövenpick's website. As Mövenpick does not control the websites referenced by links, Mövenpick provides no guarantee and accepts no liability for webcasting and other forms of networking with websites of third parties. The links are used at your own risk and without our permission.
Deep linking: links to this website may only link to the homepage. Deep linking (direct links to a specific sub-page) is only allowed with the explicit consent of Mövenpick. Framing of the website, specific pages and/or items on this website is only permitted with our explicit approval.
Protection of privacy is important to us. Visitors to Mövenpick's website do not have to disclose any personal data such as their names, addresses, telephone numbers or e-mail addresses.
However, we need your personal data when you wish to make use of our services (e.g. newsletter, booking, order). We use the data exclusively for the purpose of providing you with the requested service. The personal data provided to us are not sold, rented, exchanged or made available in any form whatsoever to third parties outside the Mövenpick Group and are not used for any purposes other than those listed in this statement.
Protocols: Mövenpick uses analysis tools such as Google Analytics or e-Tracker on its website. Because of the location of the server, the data that are created may be transported and processed abroad. These data only support the optimisation of our website and are exclusively used for this purpose by Mövenpick.
Mövenpick allows some of its partners to place their logo and a link on Mövenpick's website if we believe that this company may be of interest to you. Mövenpick does not monitor the data protection standards applied by these third-party companies. You use such links at your own risk.
Mövenpick uses state-of-the-art encryption and security technology and modern safety measures. In compliance with these standards, all personal data are collected and saved in databases for the sole and exclusive use by the Mövenpick Group.